Reporting to the Director level, the Associate Director serves asa strategic leader and hands-on operator, demonstrating strong player/coach capabilities across a field portfolio of onsites and hubsites, or branches within a defined geography. In delivering business results, this role evaluates alternative approaches and exercises discretion and independent judgment on portfolio profitability, operational priorities, and management of teams.  The role is also accountable for developing the capability, performance, and leadership effectiveness of Managers and their teams.

As a coach, the Associate Director provides ongoing leadership, guidance, and development to Managers, fostering a high-performance culture.

As a player, the Associate Director directly leads field teams. This leader delivers on individual new sales and/or penetration expectations, provides workforce solutions expertise, and helps resolve complex operational challenges.

The Associate Director leads through the execution of strategic plans with a clear focus on business growth, including increasing share of wallet within existing accounts and attracting new accounts, expanding the temporary workforce population, improving operational efficiency, and achieving or exceeding KPIs, revenue, sales, and profitability goals. This leader partners closely with sales, implementation, and associate care teams to deliver outstanding client, candidate, and associate experiences.

Success in this role requires the ability to balance strategic leadership with hands-on leadership. The Associate Director builds strong partnerships with clients, stakeholders, and field teams, establishes trust and credibility throughout the organization, and creates an environment where diversity is embraced, performance expectations are clear, results are achieved, and people are empowered to grow and succeed.

Leadership & People Management

• Leads and oversees 2+ team members within a market, establishes team priorities and determines how resources are allocated to meet market needs.
• Ensures adoption of Adecco’s philosophy and practices in our approach to colleague, candidate, associate, client, and delivery obsession.
• Translates area-level strategy into branch and market-level goals and ensures teams understand the strategy, possess the required capabilities, and have the resources needed to execute.
• Manages execution of area growth strategy and annual business plans, through monitoring revenue, gross profit, market share, temporary associates on assignment, permanent placements, and client acquisition.
• Ensures that each team member understands the strategy, is fully trained, and set up for success.
• Hires, develops, and leads team members and makes personnel and performance-related recommendations to ensure consistency in sales and service and to drive growth.
• Identifies training and development needs and oversees on-going training to ensure staff understand and effectively apply Adecco’s new policies, procedures, and methods applicable to their positions.
• Mentors talent, builds leadership bench strength, evaluates performance, provides timely feedback and recognition, takes appropriate action to address performance issues when necessary, and creates opportunities for career development and succession planning.

MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:

• A Bachelor’s degree in business or related field or equivalent experience is required. A minimum of five years leadership/managerial experience in the service provider industry preferred.
• Bachelor's degree in Business Management, Hospitality, Marketing, or a related field; equivalent relevant experience may be considered.
• 5+ years of progressive experience in staffing, workforce solutions, recruiting, business-to-business sales, operations, or a related service industry.
• Proven track record of new client acquisition, account growth, relationship management, and business development success.
• Experience leading a team and managing financial performance, sales metrics, operational KPIs, and employee performance.

KNOWLEDGE, SKILLS & ABILITIES REQUIREMENTS:

• Communicates effectively verbally and in writing.
• Ability to establish, maintain, and leverage effective working relationships at all levels of the organization.
• Excellent problem solving skills, using data to identify problems and craft solutions.
• Capable of managing conflicting priorities; meeting deadlines; preparing and giving formal presentations.
• Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook
• Ability to travel frequently across the assigned portfolio and to client or company locations as business needs require.

Posting date: 02-11-2026