Job details
Florida, United States
NA05225The benefits specialist is responsible forassisting with the administration of all benefits program, including medical, dental, vision, life short and long term disability and various voluntary benefit programs. Provides customer support on complex employee issues to ensure excellent customer service
What you’ll be doing- Ensures the accuracy of all benefits enrollments I the HRIS and with third party benefits administrator and insurance carriers.
- Ensures outstanding case load is kept to a minimum and responded to timely
- Seeks ways to improve daily work processes to enhance quality, productivity and customer service.
- Assists with new-hire orientation.
- Performs quality checks of benefit- related data
- Assists employees regarding benefits claim issues and plan changes.
- Assists with open enrollment process. Assist with benefit projects, program implementation and design changes.
- A Bachelor’s degree in Human Resources or related field of study preferred OR the equivalent in experience or other training.
- SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) certification credential preferred
- Prior benefits and customer service experience preferred.
- Superior analytical, problem-solving, oral/written communication, project management, customer service, presentation, time management and PC skills.
- Skilled in communicating effectively, verbally and in writing.
- Able to work independently and assist employees as necessary, without guidance.
- Ability to establish and maintain effective working relationships, including demonstrating highly effective customer service skills.
- Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook.
It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.
You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.
Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.
Make an impact where it matters most.
A journey to bring out the best in youAdecco Group North America, through an impressive portfolio of staffing industry leading brands including Adecco General Staffing, Entegee, Lee Hecht Harrison Professional Recruitment, Modis, and Pontoon is the world’s leading provider of Human Resources solutions.
We are the workforce experts delivering staffing and career service solutions to organizations and individuals across all industries. Collectively we harness the power of some of the greatest talent in the world. That talent and expertise allows us to do business globally and act locally with deep knowledge in niche areas.
Every day, we have more than 100,000 associates on assignment, 30,000 colleagues working internally to support more than 10,000 clients in the United States and Canada. Ensuring our business units are prepared to deliver outstanding service to our associates and clients, the Adecco Group North America team provides a strong infrastructure through our corporate and shared services teams.
Equal Opportunity Employer Veterans/Disabled
The Company will consider for employment qualified applicants with arrest and conviction records
Posting date: 04-02-2025
What it means to be part of the Adecco Group.
For over 50 years, we’ve helped connect thousands of people from all different backgrounds and cultures with employment opportunities across the world. We provide leading HR services and solutions, powering the world of work that not only gives our clients a more personalised experience, but also gives our colleagues a sense of purpose and value in the work they do with us. Being a part of our international group means being part of a community that drives each other to be their best. You’ll do work that challenges the lives of our clients. You’ll be a part of a spirited and professional network of people who believe in what we’re doing. And, you’ll believe in it too.