Branch Operations Specialist

The Branch Operations Specialist (BOS) position requires an employee to perform all functions necessary to successfully maintain branch operations by:

• Generate consultant new hire paperwork (including contracts) and ensure proper/timely completion. Maintain personnel e-files including I-9 Form and client specific documents/forms.
• Ensure that e-Verify is completed in compliance with Akkodis/Adecco policies.
• Ensure that consultant drug, background, and credit checks are performed in compliance with our client contract agreements and Akkodis policy.
• Evaluate and escalate, client and/or consultant issues to leadership team in timely and appropriate manner.
• Partner with Business Development Managers, Market Director, and corporate functions to ensure client contracts and compliance is in order. 
• Ensure initial placement, payroll, and billing data are submitted accurately and timely.
• Assist consultants with payroll, paperwork, and access to necessary applications.
• Ensuring all associate timesheets are submitted on time weekly.
• Liaison with corporate departments relating to branch functions. HR, Accounts Payable, Billing, Payroll
• Assist in training Market colleagues in the operational aspects of the onboarding and associate care processes.
• Communicate new and current policies and procedures to the branch staff employees and consultants.
• Ensure timely communication by responding to all emails/phone calls. Adhere to all SLA’s that relate to onboarding and troubleshooting organizational procedures and processes.
• Partner with corporate teammates regarding invoicing and payments.

ESSENTIAL FUNCTIONS:

• Multi-tasking mindset with ability to move from one project to another with ease
• Audit I-9 forms and client documents for accuracy and timely delivery to meet SLAs
• Ability to work under pressure and within an ever changing and developing professional environment
• Must be a strategic thinker with ability to adjust priorities to fit account/branch needs
• All other operational duties as assigned by Manager or Market Director
• Hybrid role – 3 days in office minimum

EDUCATION/EXPERIENCE & OTHER POSITION REQUIREMENTS:

• High school diploma or equivalent; College degree preferred
• 1-2 years of experience performing an administrative function, preferably including payroll, financial, and/or HR tasks.
• Proficient with Microsoft Office Applications - Word, Excel, Power Point and Outlook
• Excellent verbal and written communication skills.
• Impeccable ability to stay organized and communicate in a timely manner with internal teammates, consultants, and clients.
• Ability to apply time management skills in order to prioritize tasks throughout the day and week.
• Knack for approaching situations and tasks with a solutions-oriented mindset.
• Natural ability to apply a high level of attention to detail to administrative duties.

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Equal Opportunity Employer/Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records.

Posting date: 06-25-2025