The Compliance Team Leader is responsible for leading the administration and/or audit of the Pontoon’s MSP compliance process and requirements which includes client contract requirements as well as standard operating procedures for internal functional teams.

This role oversees process efficiency and quality through audits and analysis. Reporting into the Global Compliance Senior Manager, the Global Compliance Team Leader is responsible for providing leadership and guidance to the Global Compliance Specialist team, supporting the improvement of operational performance standards and quality work product in an effective manner.

• Acts as key contact for client for pre-employment compliance related issues and/or audits clientspecific requirements per client contract terms. 
• Follows predetermined audit schedule and manages audit of internal functional teams to ensure adherence to standard operating procedures. 
• Provides Global Compliance Specialist team resources adequate oversight, training, and leadership to ensure potential has been reached.  
• Manages and review reports on compliance audit regularly to senior management.  
• Acts as the day-to-day escalation contact for Global Compliance Specialists team.  
• Documents issues and maintains formal tracking process for all assigned tasks along with creating Statement of Process (SOPs) for Compliance Specialist team.  
• Conducts audits to ensure compliance to the Master Services Agreement for pre-employment compliance and related service standards. Provides analytical reporting on compliance to show areas of trend.  
• Develops action plans to resolve compliance issues in conjunction with Pontoon PSP (Procurement & Supplier Partnership) Teams and Global Compliance Senior Manager. 
• Establishes, fosters, and maintains working relationships with Colleagues, senior management, Pontoon MSP clients and suppliers. 
• Manages delivery of a quality compliance and/or audit program to include participation in Pontoon MSP team meetings, leadership meetings, supplier forums, and individual supplier training.  
• Participates in special projects and performs other duties as assigned.

• Bachelor’s degree in related field or equivalent experience. 
• Four (4) years of related experience in a compliance, preferably in the contingent workforce industry.  
• Supervisory/Management experience. 
• Skilled in communicating effectively verbally and in writing. 
• Ability to establish and maintain effective working relationships. 
• Ability to demonstrate effective customer services skills. 
• Ability to develop, improve and streamline processes to meet established goals and objectives. 
• Ability to prioritize, organize and perform multiple work assignments simultaneously while meeting 
assigned deadlines. 
• Excellent presentation skills. 
• Strong attention to detail, analytical and organizational skills.  
• Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook. 

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together.

Make an impact where it matters most.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organisation with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain.

The Adecco Group is proud to be an Equal Opportunity Employer. 

Posting date: 08-09-2026