With more than 34,000 colleagues worldwide, The Adecco Group—present in Italy with over 2,800 professionals—is the leading multibrand HR Solutions platform for the world of work and a global leader in services dedicated to Human Resources management. Headquartered in Zurich, the Group operates in over 60 countries with more than 5,100 offices and employs over 800,000 people every day across 100,000 client companies. To meet the increasingly complex challenges of the market and leveraging a strong international network, The Adecco Group Italy—alongside nearly 500 colleagues at its Milan headquarters—operates through three specialized companies in their respective fields: Adecco, LHH, and Akkodis. Let’s make the world a better place to work: our commitment is to ensure that people are inspired, motivated, and trained to succeed in an ever-evolving work environment, and that companies, institutions, and schools are supported in their strategies for improvement and development. Adecco is the company within The Adecco Group that connects people with the right job opportunities and businesses with the best candidates. We operate in over 60 countries worldwide and, in Italy, with a team of more than 2,000 professionals and over 300 branches across the country. Every day, we work to help people enhance their talents and support companies in improving their competitiveness. Adecco is an equal opportunity employer and supports diversity and inclusion. This job posting is open to all genders in accordance with Legislative Decree 198/2007 and to individuals of all ages, nationalities, ethnic backgrounds, gender identities or expressions, sexual orientations, and religious beliefs, in accordance with Legislative Decrees 215/03 and 216/03.

Mission

The Functional Business Analyst is responsible for developing functional analyses based on high‑level business requirements, producing the documentation necessary for process design, and ensuring alignment with the existing technological framework. The role evaluates impacts on the application ecosystem and proactively proposes ideas and solutions to evolve processes and systems.
The position operates in an international and multicultural IT environment, collaborating with global stakeholders and distributed teams to deliver high‑quality IT solutions.

Key Responsibilities

Requirements Analysis & Functional Design

• Capture, analyze, and document high‑level business and functional requirements.
• Translate business needs into detailed functional specifications, user stories, and process designs.
• Produce comprehensive documentation describing proposed solutions and modifications to existing systems.
• Conduct functional impact analyses related to requirement changes, considering direct and indirect implications across the application ecosystem.
• Guarantee the stability, consistency, and evolution of applications within the scope of responsibility.

Collaboration & Stakeholder Management

• Organize and maintain effective communication with stakeholders across functions and geographies.
• Facilitate understanding between business teams and IT development teams, ensuring correct interpretation and implementation of requirements.
• Foster a collaborative and productive partnership with the preferred IT supplier.
• Work closely with developers, testers, architects, and cross‑country teams throughout the solution lifecycle.

IT Development Support & Continuous Improvement

• Support testing phases (functional testing, UAT), ensuring solutions meet business expectations.
• Identify system evolution opportunities through data analysis and propose actionable improvements.
• Contribute to continuous enhancement of processes, applications, and delivery methodologies.
• Provide proactive suggestions for new technological solutions aligned with strategic business needs.

Profile & Qualifications

• Proven experience as a Business Analyst or Functional Analyst in IT projects.
• Strong analytical mindset with excellent communication, facilitation, and documentation skills.
• Ability to interact effectively with both technical and non‑technical stakeholders in an international context.
• Experience working in distributed or multicultural teams.
• Fluent in English (spoken and written).

Travel availability

Occasional (20%)

This announcement has been published by The Adecco Group, via Tolmezzo 15, 20132 Milan, Italy – www.adeccogroup.it

Posting date: 07-04-2026