Executes the steps of the placement cycle for customers and orders while complying with company policy, employment law, and code of business conduct. Builds customer and Associate relationships, delivers high level of customer service to all. Supports Branch Manager to ensure that financial goals and objectives are met and/or exceeded while ensuring full compliance on all Adecco Group policies and procedures. Provides accurate, timely, and complete daily performance analysis. Works under direct supervision.

Develops creative recruiting strategies to attract qualified candidates to meet customer demands.
Develops a network of candidates and maintains an internal database of all qualified candidates. If necessary, assists to Job Fairs.
Leverages resources to recruit the highest caliber candidates through online social networking and job boards, community involvement, professional networking, and local media resources.
Analyzes candidates found through prescreening activities and evaluates skills and experience to determine match to inventory needs.
Assesses candidate hard and soft skills through a combination of behavioral interviews and competency based evaluations, as for example Xpert Testing if required by the clients.
Schedules interviews for prescreened candidates prioritizing based on clients’ needs as well as the branch. Ensures complying with deadlines based on client’s requests.
Coaches Associates on enhancement of skills for career development and leverages internal
training and development tools.
Participates in requisition meetings, prioritizing open orders, and allocation of recruiting resources.
Consults with hiring managers to better understand clients’ needs, maximizes level of service, 2 and encourages relationship building.
Coordinates job order distribution and communicates customer needs with receiving branch while maintaining the customer relationship. May send US Verify link to candidates that are at interview stage
Uses scripted screening questions to identify candidates.
Supports the development of candidate executive summary for resume submittal.
Facilitates Adecco and client-specific on-boarding process
Facilitates interviews with candidate and customer, including candidate preparation and client brief. Conducts debrief with candidate and customer following interviews.
Extends offer of assignment including compensation and bill rate negotiation
Maintains and updates thorough, accurate, and compliant documentation of all client, candidate, and temporary employee interactions via front office system and filing system.
Provides Associates with guidance on policy interpretation, benefits, career development, and training opportunities.
Develops long term relationships with Associates while on assignment, striving for redeployment.
Performs Associate coaching and counseling, disciplinary action, and employee terminations. Creates and executes client-specific on-boarding, orientations, presentations, documents,
screening and testing.
Makes calls and visits to customers and prospects to discuss services, and resolve issues, to gain a better understand of client environment and needs, maximize level of service, and encourage relationship building.
Evaluates customer and Associate satisfaction via surveys and interviews.
Investigates and manages workers’ compensation claims, provides documentation and participates in unemployment hearings, and leverages best practices to reduce these risks.
These and any other task assigned by the Company.

To perform this job successfully, an individual must be able to perform each essential duty3satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made upon request to enable individuals with disabilities to perform the essential functions.

Bachelor’s degree in Management, Human Resources, or related field, or equivalent experience.
Minimum of one year’s experience in customer service experience in a fast-paced environment or one - three years of recruiting experience in a less complex environment.
Adecco Group experience preferred.
Excellent organizational, multi-tasking, and customer service skills required. Proficiency in MS Office (Word, Excel & PowerPoint) also required.
Capable of handling multiple tasks, problem resolution, and prioritization. Ability to build and maintain strong client relationships and networks.
Must have the ability to learn new software and navigate the internet with ease.
Must be bilingual.
Must have knowledge in Labor Laws.

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. 

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together. 

Make an impact where it matters most.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Equal Opportunity Employer/Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records.

Posting date: 16-09-2025