Job details


Job Role: Go-to-Market Operations Manager
Location: Singapore or Sydney – Hybrid, 3 days per week in Office
Who We Are:
We believe everyone can be better with a coach... and we won’t stop until we get there.
Coaching changes people’s lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That’s why we’ve made it easy for more people – not just those at the top – to benefit from the world’s best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do.
The Role:
We’re looking for a highly organized and resourceful Go-to-Market (GTM) Manager to join our Revenue Operations team, with a dedicated focus on the APAC region. In this critical role, you'll serve as the local representative of our global Revenue Operations team, providing essential support to our APAC Sales, Marketing, and Customer Success teams. You'll need to demonstrate strong initiative, flexibility, organizational skills, attention to detail, and the ability to thrive under pressure and tight deadlines. You’ll report directly to the Director, Global GTM Operations.
What You'll Do:
- Manage weekly, monthly, and quarterly business review processes in close partnership with APAC Sales leadership.
- Provide ad hoc reporting and insightful data analysis to support regional GTM leadership (Sales, Marketing, Customer Success).
- Act as the primary regional contact for finance-related inquiries, troubleshooting tech stack issues, and providing general data and process support to the APAC GTM team.
- Serve as the primary liaison between APAC and the Global Revenue Operations team, disseminating critical communications, processes, and resources while gathering regional insights and feedback.
- Collaborate closely with our Insights team to support the ongoing forecasting cycle and regional business reviews.
- Create documentation and deliver training for new hires on our tech stack (Salesforce, Gong, Outreach) and ensure consistent use and alignment with standard operating procedures.
- Oversee the lead routing process, ensuring leads are accurately and efficiently distributed within the team.
- Own global sales data cleanup and migration initiatives, ensuring data accuracy and compliance in our CRM.
- Leading key projects and driving change initiatives across the region
About You:
- 3 – 5 years working in progressive Revenue Operations, Sales Operations, GTM Operations or a similar type of role.
- 2 years of experience working within a CRM
- 2 years of experience performing complex analysis using Excel.
- Excellent written and verbal communication skills
- Outstanding attention to detail.
- Proficiency in influencing senior stakeholders within a matrixed organizational structure.
- Demonstrated experience in effectively communicating and reporting operational data to cross-functional internal stakeholders.
- Experience in sales or customer success is a plus.
Life at EZRA:
- Your Own World-class coach to help you grow personally and professionally.
- Coaching for Friends and family because coaching is a gift worth passing on.
- Work From Anywhere with two weeks a year to work wherever inspires you most.
- Charity Days to support the causes close to your heart - because doing good feels good.
- Learning Budget to fuel your curiosity. If it helps you grow, we’re in.
- Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset.
- Regional benefits flex to fit your location and lifestyle.
- A welcoming place to do your best work. Comfortable, collaborative and inclusive… and dog-friendly too!
#LI-Hybrid
We’re an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves.
We’re an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves.
We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more.
In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.
Posting date: 13-06-2025
What it means to be part of the Adecco Group.
For over 50 years, we’ve helped connect thousands of people from all different backgrounds and cultures with employment opportunities across the world. We provide leading HR services and solutions, powering the world of work that not only gives our clients a more personalised experience, but also gives our colleagues a sense of purpose and value in the work they do with us. Being a part of our international group means being part of a community that drives each other to be their best. You’ll do work that challenges the lives of our clients. You’ll be a part of a spirited and professional network of people who believe in what we’re doing. And, you’ll believe in it too.