Order-to-Cash Collections Specialist with French

We are the Adecco Group! A network of passionate professionals working together in over 60 countries to help businesses optimize their talent, transform their workforces and build the employability of people all over the world. We have a powerful purpose: Making the Future Work for Everyone and we have established the most comprehensive portfolio of HR solutions in the industry, providing essential, dynamic and efficient solutions that make a difference on how people work in the future – including you!

In alignment with The Adecco Group Future@Work strategy, we are now expanding our business in Bulgaria with our Shared Service Center!

You will join forces with talented professionals in the Finance and HR area to shape the future of work @ the Adecco Group providing inhouse services and improving operational & financial excellence. Here, at the Shared Service Center @ the Adecco Group, you’ll have a world of exciting opportunities to explore, develop and grow, to take control of your own work, given all the support and headspace you need to keep loving what you do. We value and respect each other’s opinions in an environment where everyone has a voice. We’ll inspire you to demonstrate a pioneering spirit, connect you with opportunities where you can learn and flourish, and collectively pushing the limits of what’s possible in the shared services and solutions space!

We are currently looking for а highly motivated and talented professional to join our team in the position of Order-to-Cash (OTC) Collections Specialist with French. 

Core Responsibilities: 

• 
  Supervise assigned customer accounts to identify overdue debts and minimize the risk of possible company losses (write offs);
• Follow-up with customers on overdue balances based on priorities set by leadership team;
• Actively communicate with customers to negotiate repayment of overdue items;
• Perform and monitor dunning cycle (reminders, dunning letters) for late payments;
• Collaborate with the commercial and Middle Office teams to ensure outstanding balances are escalated and actioned prior month-end close;
• Create and update AR aging reports and support O2C team in month-end closing activities;
• Performing data validations to ensure completeness and accuracy of system interfaces;
• Liaise with account receivables, account payables, record-to-report and local teams;
• Build strong relationship with local team and broader Adecco organization to support the business;
• Participate in related projects for automation and efficiencies;
• Take initiative in optimizing, improving and standardizing overall collection processes;
• Liaise with third party collections agencies and support the collaboration with them.

Requirements:

• Excellent level of French & English language - B2+;
• Cash collections and/or Accounts Receivable/ Billing experience with emphasis on managing customers disputes, queries, payments as well as customer services knowledge;
• Bachelor Degree in Finance & Accounting, Economics and Management will be considered a plus;

The company offers: 

• 
  23 days paid vacation;
• Multisport Card;
• Additional health Insurance;
• 150 BGN Food Vouchers;
• Year End Bonus;
• Excellent development opportunities;
• Access to various Learning & Training platforms;

• Fruits in the office weekly.

  As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.  

If you have found yourself in the description above and you want to become part of our international team don't hesitate to apply today by sending your CV in English.

Posting date: 04-07-2025