Job details
Sydney, New South Wales, Australia
5871Job Role: Account Development Representative
Location: Sydney OR Singapore, Hybrid 3 days a week
Who We Are:
We believe everyone can be better with a coach... and we won’t stop until we get there.
Coaching changes people’s lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That’s why we’ve made it easy for more people – not just those at the top – to benefit from the world’s best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do.
The Role:
We’re looking for an Account Development Representative to drive growth and enhance client relationships at Ezra. You’ll be identifying new sales opportunities within our existing client base, building strong relationships, and ensuring smooth program implementation. This is a great opportunity to expand your BD skills and dive into account management.
What You'll Do:
Sales Development (60%):
- Client Expansion: Proactively identify and pursue opportunities to expand services within existing client accounts, focusing on cross-selling and upselling.
- Relationship Building: Cultivate strong relationships with key stakeholders to understand their evolving needs and position Ezra's solutions effectively.
- Pipeline Management: Maintain a robust pipeline by leveraging CRM tools, conducting outreach, and following up on marketing campaigns.
- Market Research: Stay informed about industry trends and client activities to identify potential areas for growth.
- Collaboration: Work closely with Sales and Marketing teams to align strategies and achieve sales targets.
Customer Success (40%):
- Program Implementation: Assist in the administrative aspects of program launches, including data collection, scheduling, and coordination with internal teams.
- Client Support: Serve as a point of contact for clients during the implementation phase, addressing queries and ensuring a smooth onboarding experience.
- Reporting: Generate and distribute standard reports to clients, highlighting program usage and outcomes.
- Documentation: Maintain accurate records of client interactions, feedback, and program details in CRM systems.
- Process Improvement: Identify opportunities to streamline administrative processes and enhance client satisfaction.
About you:
- Experience: 1+ years in a sales development or customer success role, preferably within a B2B environment.
- Skills: Strong communication, organizational, and interpersonal skills. Proficiency in CRM tools like Salesforce.
- Mindset: Goal-oriented, proactive, and adaptable, with a passion for client engagement and growth.
Life at EZRA:
- Your Own World-class coach to help you grow personally and professionally.
- Coaching for Friends and family because coaching is a gift worth passing on.
- Work From Anywhere with two weeks a year to work wherever inspires you most.
- Charity Days to support the causes close to your heart - because doing good feels good.
- Learning Budget to fuel your curiosity. If it helps you grow, we’re in.
- Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset.
- Regional benefits flex to fit your location and lifestyle.
- A welcoming place to do your best work. Comfortable, collaborative and inclusive… and dog-friendly too!
#LI-Hybrid
We’re an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves.
We’re an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves.
We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more.
In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.
Posting date: 27-05-2025
Our Stories
What it means to be part of the Adecco Group.
For over 50 years, we’ve helped connect thousands of people from all different backgrounds and cultures with employment opportunities across the world. We provide leading HR services and solutions, powering the world of work that not only gives our clients a more personalised experience, but also gives our colleagues a sense of purpose and value in the work they do with us. Being a part of our international group means being part of a community that drives each other to be their best. You’ll do work that challenges the lives of our clients. You’ll be a part of a spirited and professional network of people who believe in what we’re doing. And, you’ll believe in it too.