The Market Operations Manager is responsible for driving operational excellence within the marketing organization by optimizing processes, improving efficiency, and ensuring seamless collaboration across teams. This role plays a critical part in aligning marketing initiatives with business goals, leading large-scale marketing transformation efforts, and ensuring consistent, scalable, and globally aligned marketing operations.

This role is ideal for a marketing operations professional who thrives in fast-paced environments and enjoys driving strategic transformation. You’ll play a key role in shaping the future of marketing effectiveness and operational excellence within a global organization.

Reporting Relationships:

• Global Head of Marketing – LHH Leadership Development & Career Transition and Mobility

Direct Reports:

• No direct reports

Location:

• Europe
• Must have valid work permit in country of residence
• This position does not support any visa sponsorship

Language:

• Fluency in English

In this role you can expect to

Process Optimization & Operational Excellence

• Assess, refine, and implement marketing processes to improve efficiency, effectiveness, and scalability globally.
• Develop best practices, governance frameworks, and playbooks to standardize marketing operations.
• Ensure the adoption of tools and methodologies that enhance workflow automation and resource optimization.
• Monitor KPIs and operational metrics to drive continuous improvements.

Project Management & Transformation

• Lead large-scale marketing programs, campaigns, and transformation initiatives from conception to execution.
• Establish project management best practices, frameworks, and tools to ensure timely delivery of key marketing initiatives.
• Identify bottlenecks, risks, and dependencies, implementing solutions to keep projects on track.
• Drive change management efforts to support marketing transformation, ensuring teams are equipped to adapt to new processes and technologies.

Collaboration & Coordination

• Act as the central point of contact between marketing, sales, Business Lines, and other departments to ensure alignment of strategies and execution.
• Foster strong cross-functional collaboration to enhance efficiency and integration of marketing initiatives.
• Facilitate regular meetings, reporting, and knowledge-sharing to drive transparency and consistency across teams.

All About You

• 3–5 years of experience in marketing operations, project management, or process optimization, ideally within a global organization
• Proven ability to lead cross-functional collaboration between marketing, sales, and other business units
• Strong understanding of marketing processes, tools, and technologies (e.g., CRM systems, marketing automation, workflow tools)
• Expertise in project management methodologies (Agile, Waterfall, or Hybrid) and familiarity with PMO best practices
• Demonstrated experience managing large-scale transformation projects and leading change management efforts
• Analytical mindset with the ability to leverage data for decision-making and continuous improvement
• Excellent communication, stakeholder management, and problem-solving skills
• Experience with Monday.com is a must
• PMP, Lean Six Sigma, or equivalent certifications are a plus

• Growth opportunities within a human resources global leader
• We prioritize learning to stay agile in an increasingly competitive business environment
• We foster an open-minded environment where people spark new ideas and explore alternatives

Contract: Permanent

Contract Type: Full-time

LHH empowers professionals and organizations to achieve bold ambitions and secure lasting impact through unique advisory services and talent sources.

Our full suite of offerings connects solutions that are traditionally siloed, making LHH your single talent partner. In a rapidly evolvinglandscape with complex challenges, we create value across the entire professional talent journey. From hiring great people, developing skills, and nurturing leaders, to advancing individuals to the next stage of their careers, LHH make talent your competitive edge.

We believe the future of work lies at the intersection of exceptional human care and innovation. Powered by science, technology, and proprietary data analytics, LHH’s approach is crafted to align with your business strategy and culture, delivering powerful, sustainable, and measurable impact.

LHH has a team of over 12,000 professionals, across 60+ countries and more than 50 years of experience. As part of the Adecco Group, we bring together global excellence, local knowledge, and centralized coordination for thousands of companies and millions of people worldwide.

Recruitment. Development. Career Transition.

LHH. A beautiful working world.

www.lhh.com

LHH is an Equal Opportunity Employer/Veterans/Disabled.