In this role, you will be responsible for knowledge & content management across the enablement portfolio including curating and managing high-quality content in various platforms & crafting compelling outreach and campaign sequences for LHH’s sales development reps. This role is crucial in ensuring our sales team is equipped with the best resources and strategies to effectively engage with prospects and clients.

These skills combined with the ability to quickly assess needs and troubleshoot will be critical to yoursuccess. You will bea self-starter, who is organized, and well versed with managing deadlines and working well under pressure.

This role is ideal for someone who is

•People-oriented -- enjoys interacting with people and working on group projects

•Organizer – enjoys being well organized and having oversight over an entire portfolio.

•Resilient - thrives in a high-pressure environment

Reporting Relationships:Head of Sales Enablement, with a dotted line to Global SDR Enablement Manager

Direct Reports:None

Location: Remote (Europe)

What you’ll do

Key Accountabilities

• Content Curation & Management: Develop and maintain a repository of knowledge assets, including documents, articles, and best practices.Partner with internal cross functional teams to identify and include appropriate and relevant content in the knowledge management systems
• Monitor sales materials & content: curates, update and re-evaluate relevancy in partnership with cross functional Subject Matter experts and stakeholders
• Develop reporting capabilities from knowledge management toolsand platformsto drive best practice, working with end-users to keep constant pulse on feedback to make recommendations of materials or best practices to include or sunset. Analyze knowledge management practices and metrics to assess their effectiveness and identify areas for improvement.
• Knowledge Sharing: Facilitate knowledge sharing through various channels, intranet, and collaborative tools.Regularly communicate new releases of resources and assist in developing quarterly/monthly updates
• ProjectManage the restructure and enhancements of any internal knowledge management system (e.g.: Salesforce / Seismic /SharePoint / Bynder/ Outreach etc.)
• Be a brand ambassador: Ensuring all content is on brand, across sales tech stack and that brand governance is followed and where not, coach and drive adoption of consistency.
• Process Improvement: Identify and implement processes to capture, store, and disseminate knowledge effectively. ensuring teams are following cadence, generating high-quality content deliverables, and meeting timelines weekly, monthly and quarterly.
• Change Management: Lead change management initiatives related to knowledge management practices across the organization. Identify and coach individuals and teams on content repositories
• Outreach and Campaign Sequences: Develop and write effective outreach and campaign sequences for SDRs and SMEs BDs within Outreach and Salesforce Engagement tools. Working closely with sales and marketing teams to understand target audiences and tailor messaging accordingly.
• Track and analyse the performance of outreach campaigns, making data-driven adjustments to optimize engagement and conversion rates.
• Regular and reliable attendance and ability to work outside normal working hours when required to meet the needs of the global nature of this role and the business
• Various ad hoc administration tasks as defined by business needs

What you need

• Outstanding communication and interpersonal skills
• Excellent organizational and stakeholder management skills
• Ability to manage and prioritise tasks to meet tight deadlines
• Excellent verbal and written communication skills and attention to detail
• Ability to build strong relations with team members and stakeholders
• Fluent English and preferably at least one other language
• Ability to adapt and be flexible to changing business requirements

• Proven knowledge of Word, Excel, PowerPoint and TEAMS. Knowledge of MS Project and SharePoint preferred.

What we offer

• Growth opportunities within a human resources global leader
• We prioritize learning to stay agile in an increasingly competitive business environment
• We foster an open-minded environment where people spark new ideas and explore alternatives

Our benefits include:

• Flexible working model
• Private medical insurance (PMI)
• Group personal pension plan
• Career support for family and friends
• 25 working days paid holiday with the opportunity to buy extra days off each year
• So much more!

Contract: Permanent

Contract Type: Full-time

Hours: 37.5 per week

Must have the right to work in the UK.

About LHH

LHH empowers professionals and organizations to achieve bold ambitions and secure lasting impact through unique advisory services and talent sources.

Our full suite of offerings connects solutions that are traditionally siloed, making LHH your single talent partner. In a rapidly evolving landscape with complex challenges, we create value across the entire professional talent journey. From hiring great people, developing skills, and nurturing leaders, to advancing individuals to the next stage of their careers, LHH make talent your competitive edge.

We believe the future work lies at the intersection of exceptional human care and innovation. Powered by science, technology, and proprietary data analytics, LHH’s approach is crafted to align with your business strategy and culture, delivering powerful, sustainable, and measurable impact.

LHH has a team of over 12,000 professionals, across 60+ countries and more than 50 years of experience. As part of the Adecco Group, we bring together global excellence, local knowledge, and centralized coordination for thousands of companies and millions of people worldwide.

Recruitment. Development. Career Transition.

LHH. A beautiful working world.

www.lhh.com

LHH is an Equal Opportunity Employer/Veterans/Disabled.

For additional information on our Diversity and Inclusion policy, please consult the following link:  https://www.lhh.com/uk/en/diversity-and-inclusion/