This position will be responsible for developing and implementing sales strategies, processes, tools, and reporting to support the Sales Development business. The Sales Operations Business Partner will play a pivotal role in directly impacting our inbound/outbound SDR sales activities and ultimately pipeline/revenue by partnering with the Head of Global Sales Development, Sales Development Leadership teams, and Enterprise Sales teams across all LHH verticals.

Location: This role can be based in European Union where LHH has a strong presence (Spain, Italy, DACH, UKI, BNP, etc. ) 

Key Responsibilities

• Serve as a trusted partner to Sales Development Leadership teams on a day-to-day basis in designing, implementing tracking, analyzing, and reporting on SDR process KPIs against goals
• Delivering actionable insights by driving MBR/QBR presentation on sales development function and proposing recommendations to Sales leadership to inform decision-making.
• Own SDR compensation plans and design Rules of Engagement between the Sellers and SDR teams
• Interface between Sales, Marketing and Technology teams on SDR KPIs on inbound lead follow up, tracking pipeline progression from meeting to close, and ensure optimal tech stack setup and configuration
• Drive and own territory/head count planning for SDR teams
• Interface with Marketing Operations to ensure SDR lead follow up to deal closed is tracked and reported
• Build reports and dashboards that track performance, drive action, and serve as a single source of truth
• Assist in implementation and enablement of new tools for the SDR team
• Analyzing our data acquisition to understand the most valuable users using segmentations, to build out, validate and improve targeting strategies
• Work closely with SDR team at all levels to successfully develop and execute actionable revenue optimization strategies, improve client meetings, and drive a culture of accountability to ensure deliverables align with overall business objectives

Required Experience/Characteristics

• Minimum 5+ years of experience in a sales operations or adjacent role, preferably within a professional services or human capital consultancy and supporting SDR teams
• Proven ability to work proactively, effectively, and with a solution-oriented mindset in a highly-matrixed environment with minimal supervision – both as a collaborative team member, and independently according to business needs.
• Willingness to work "up and down the ladder" – i.e., capable of interpreting strategy, lead and managing large-scale projects, while also capable of engaging in detailed implementation planning and execution.
• Ability to think creatively and operate outside of the strict job description parameters to provide the highest level of customer service and drive results.
• Must have strong technical aptitude and ability to quickly learn and serve as trusted resource for tools and technologies.
• Superior interpersonal skills: Customer-service mindset, excellent relationship-building skills, present self professionally and intelligently to internal clients/colleagues and establish credibility with senior leaders.
• Demonstrate strong analytical skills with quantitative and/or qualitative data, superior problem-solving ability, and exhibit strong attention to detail.
• Effective time management skills and ability to meet deadlines; Excellent organization, multitasking, and prioritization skills.
• Strong Microsoft Office skills required – experience using Excel for data manipulation & analysis; experience using PowerPoint to build executive-level presentations.
• Prior experience with Salesforce.com required.
• Prior experience developing or stakeholder in Power BI dashboards preferred.

• Growth opportunities within a human resources global leader
• We prioritize learning to stay agile in an increasingly competitive business environment
• We foster an open-minded environment where people spark new ideas and explore alternatives
• Our benefits include:

• Flexible working model
• Private medical insurance (PMI)
• Group personal pension plan
• Career support for family and friends
• 25 working days paid holiday with the opportunity to buy extra days off each year
• So much more!

About LHH

Posting date: 19-06-2025