Claims Analyst

The Claims Analyst supports the organization’s enterprise-wide claims administration operations. Analyzes, processes, and evaluates workers’ compensation, liability, and property claims in accordance with jurisdictional regulations and the corporation’s best practices.

• Reviews and administers claim reporting and tracking of workers’ compensation and all lines of liability claims to ensure quality and timely resolution.
• Facilitate medical treatment and post-accident drug screening for injured associates.
• Conducts in-house investigations and client facing investigation to mitigate risk.
• Knowledge of OSHA standards and reporting.
• Maintain contact with associate and provide advocate services.
• Knowledge of employer RTW protocols to facilitate early transition to preinjury job.
• Monitors the progress of each case to closure.
• Ensures compliance with standard policies, procedures, best practices and quality control processes.
• Maintains knowledge of current laws, rules and regulations related to workers’ compensation, liability, and property claims and their impact on the organization.
• Interfaces with internal and external business partners to ensure a unified approach to claims administration is maintained.
• Conducts quarterly claims audits with a focus on effective plans of action directed towards cost-effective claims resolution.
• Participates in special projects and performs other duties as assigned

Bachelor’s degree in risk management, business, or a related field with a minimum of three (3) years of related analytical and claims processing experience required. Equivalent combination of post high school education and experience may be accepted in lieu of degree.

COMPETENCIES:

• Skilled in communicating effectively verbally and in writing with all levels of management and employees.
• Ability to establish and maintain effective working relationships.
• Ability to set priorities, meet deadline and multitask under minimal supervision.
• Ability to work independently and as part of a team.
• Ability to effectively manage projects that vary in nature and scope.
• Ability to maintain confidentiality of all information.
• Ability to identify complex problems, review related information and develop and implement solutions.
• Ability to evaluate and/or enhance existing and new processes.
• Knowledge of and the ability to understand the concepts, best practices and standards for handling and resolving a variety of workers’ compensation, liability, and property claims.
• Knowledge of and the ability to interpret and understand related federal, local and state laws, rules and regulations.
• Knowledge of commercial insurance coverage types, products and uses.
• Knowledge of basic medical terms and claims management for workers’ compensation.
• Proficient with Microsoft Office products including Word, Excel, PowerPoint and Outlook.

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

Adecco Group North America, through an impressive portfolio of staffing industry leading brands including Adecco General Staffing, Entegee, Lee Hecht Harrison Professional Recruitment, Modis, and Pontoon is the world’s leading provider of Human Resources solutions.

We are the workforce experts delivering staffing and career service solutions to organizations and individuals across all industries. Collectively we harness the power of some of the greatest talent in the world. That talent and expertise allows us to do business globally and act locally with deep knowledge in niche areas.

Every day, we have more than 100,000 associates on assignment, 30,000 colleagues working internally to support more than 10,000 clients in the United States and Canada. Ensuring our business units are prepared to deliver outstanding service to our associates and clients, the Adecco Group North America team provides a strong infrastructure through our corporate and shared services teams.

Equal Opportunity Employer Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records

Posting date: 06-04-2025